Here is a clear and transparent overview of how your personal data is collected, used, and protected at kongslot.
Last Updated: January 2026
When registering at kongslot, you will need to provide some basic personal details, including your full name, date of birth, email address, and mobile number. Your national ID or passport information may also be required for age verification and identity confirmation. This information is essential for upholding our responsible gaming policy and preventing fraud. Any bank account number or bKash/Nagad number linked to your account also falls under this category. If your name or contact details change, you can update them directly from your profile.
When you use the kongslot platform, we automatically collect certain technical information. This includes your device type, operating system, browser type and version, and screen resolution. Your IP address, internet service provider details, and approximate geographic location are also collected to support security and fraud prevention. Login times, time spent on the platform, and pages visited during each session are recorded in system logs. This data is used to improve the user experience and resolve technical issues quickly.
Kongslot processes transactions in Bangladeshi Taka (BDT), and all financial transaction records are stored securely. Deposit and withdrawal amounts, payment methods (bKash, Nagad, Rocket, bank transfer), and transaction dates and times are all recorded. Full card or bank account details are never stored on our servers — only the last few digits are retained for identification purposes. Payment gateway providers comply with PCI-DSS standards, and their security measures operate in coordination with ours. Transaction history must be retained for a legally specified period to meet financial regulatory requirements.
Your betting history, game preferences, win/loss records, and bonus usage are all logged in our system. This information is used for responsible gaming monitoring — such as identifying unusual gaming patterns. Technical data received from game providers may also be linked to your session. Records of promotional offers claimed and used are stored to help resolve any bonus-related disputes. By analysing all this data together, we work to improve platform quality and overall user satisfaction.
Kongslot uses your personal information only for specific, legitimate purposes — nothing beyond what is necessary. The main purposes are outlined below:
If your information needs to be used for any purpose beyond those stated above, you will be notified in advance and your consent will be sought where required. kongslot never sells your information to third parties for commercial purposes.
Kongslot uses cookies and similar technologies (such as local storage and session storage) to keep the website and app running properly. Cookies are small text files stored on your browser or device that help improve your experience on future visits.
You can delete existing cookies or block new ones at any time through your browser settings. Keep in mind that blocking essential cookies may affect login and other core platform functions. On mobile browsers or apps, cookies can also be managed through your device settings. On your first visit, we display a cookie consent banner so you can set your preferences. For more information about third-party analytics cookies, please contact our support team.
Kongslot uses industry-leading technology to protect your personal data. All data transmissions are secured with SSL/TLS encryption, making it impossible for third parties to intercept information in transit. Sensitive data stored on our servers is encrypted using AES-256 encryption, and passwords are never stored in plain text — only strong cryptographic hashes are used. Our data centres maintain physical security, 24/7 monitoring, and regular security audits.
All personal data is retained for as long as your account remains active. After account closure, certain information — particularly financial transaction records — may need to be kept for a minimum of five years to meet legal and regulatory obligations. Once that period ends, data is securely deleted or irreversibly anonymised. Information collected for marketing and communications is removed promptly upon your request or unsubscription. Security logs and fraud-prevention records are retained for a limited period for incident review purposes.
Your personal information is accessible only to authorized staff on a need-to-know basis. Each employee's access level is limited to their role, and all access is logged. Staff receive regular data protection training and are bound by confidentiality agreements. An incident response plan is in place to take immediate action in the event of suspicious access or a security breach. Should a data breach occur, affected users will be notified as promptly as possible in accordance with applicable law.
Kongslot never sells or rents your personal information for commercial purposes. In certain situations, necessary information may be shared with trusted third parties. Each third party operates under a strict confidentiality agreement and only receives the minimum data required to deliver their specific service.
For international data transfers, applicable international data protection standards are observed. Where the recipient country lacks adequate protections, additional contractual safeguards are put in place.
Every registered user at kongslot has the following rights regarding their personal data:
You have the right to know what information we hold about you and to receive a copy of it. This can be requested through your account settings or by submitting a written request.
If any of your information is inaccurate or out of date, you can request a correction through your profile settings or by contacting customer support.
You may request deletion of your data in certain circumstances. However, some information must be retained for a defined period due to legal obligations.
You have the right to object to marketing communications or specific data processing, and to withdraw your consent at any time.
This Privacy Policy may be updated from time to time, particularly due to legal changes, new services, or technical developments. If significant changes are made, you will be notified via your registered email address or through a prominent notice upon logging in to the platform. The date of the latest update will always be shown at the top of the page under "Last Updated." Continued use of the platform after receiving such notice will be considered acceptance of the revised policy. If you do not agree to the changes, you are always free to close your account.
For any privacy-related questions, complaints, or requests to exercise your rights, please contact our customer support team. Our support team is available 24/7, seven days a week. Written requests will be responded to within a maximum of 30 business days. Our dedicated privacy support email: privacy@kongslot.app (Requests can be submitted by email, though no email link is provided.) For further assistance, please visit our FAQ Page View.
Your privacy and security at kongslot are our top priority. Join now and enjoy the best online gaming experience in Bangladesh.